Privacy policy

Who we are

Messora (“we”, “us”) operates the Messora website and apps. This policy explains how we handle personal information when you use our services.

Information we collect

• Account details you provide (such as name, email, and optional phone number).
• Usage and device data needed to run the app (for example approximate location when you use location-based features, and technical logs for security and reliability).
• Payment-related references when you pay through our payment partner (we do not store full card numbers; payments are processed by Razorpay according to their policies).

How we use information

We use your information to provide and improve Messora, authenticate you, send service-related communications, process subscriptions, prevent fraud and abuse, and comply with legal obligations.

Sharing

We share data with service providers who help us operate the product (for example hosting, maps, push notifications, and payments). We require them to protect your information. We may disclose information if required by law or to protect our users and the service.

Retention & security

We retain information only as long as needed for the purposes above and applicable law. We use reasonable technical and organizational measures to protect data; no method of transmission over the internet is 100% secure.

Your choices

Where applicable law gives you rights (such as access, correction, or deletion), you may contact us. You can also stop using the service; some information may remain in backups for a limited period.

Contact

For privacy questions, contact the support channel shown in the app or on your account correspondence (see Contact).